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The Incentives Lab
HBT-COG-0654 · Dimension COG · Cognition

Switching Costs

What does it cost to leave?

Economics·Mental Model·Grade B·draft· enriching…

Scientific Definition

What does it cost to leave?

Plain-English Definition

What does it cost to leave?

Feynman Explanation

The deepest moats are made of inconvenience.

Core Principle

What does it cost to leave?

Mechanisms

Psychological

Pending editorial review.

Behavioral Economic

What does it cost to leave?

Neurological

Pending editorial review.

Evolutionary

Pending editorial review.

Sociological

Pending editorial review.

Computational

Pending editorial review.

Systems

Designing customer and employee architecture.

Inputs (Triggers)

Pending editorial review.

Outputs (Behaviors)

Pending editorial review.

Behavioral Signature

The deepest moats are made of inconvenience.

Examples

Everyday
  • Enterprise software lock-in. Friendship. Cultural fit.
Modern (Organizational)
  • Designing customer and employee architecture.
Historical

Pending editorial review.

Famous Experiments

Pending editorial review.

Design Principles

  • Periodically estimate every key vendor's switching cost. Don't be surprised later.

Measurement Approaches

Pending editorial review.

Evidence

Evidence Grade
B (A strongest → E speculative)
Replication
★★★☆☆
Intervention Confidence
3 / 5
Consensus
Pending editorial review (HBT v1.0 auto-seed).
Limitations
Pending editorial review (HBT v1.0 auto-seed).
Open Research Questions

Pending editorial review.

Primary References

Pending editorial review.

Signature Section

The Perverse Incentive Lens™

How this behavior is exploited — and how to redesign around it.

Exploitation
Designing customer and employee architecture.
Amplifying Incentives
Designing customer and employee architecture.
Org Failure Modes
Designing customer and employee architecture.
Societal Failure Modes
Pending editorial review (HBT v1.0 auto-seed).
Ethical Considerations
Pending editorial review (HBT v1.0 auto-seed).
Redesign Strategies
Periodically estimate every key vendor's switching cost. Don't be surprised later.
Diagnostic Questions
  • Periodically estimate every key vendor's switching cost. Don't be surprised later.
Warning Signs

Pending editorial review.

Red Flags

Pending editorial review.

Intervention Playbook
Individual
Periodically estimate every key vendor's switching cost. Don't be surprised later.
Team
Pending editorial review (HBT v1.0 auto-seed).
Organization
Pending editorial review (HBT v1.0 auto-seed).
Policy
Pending editorial review (HBT v1.0 auto-seed).
AI Implications
Detection
Pending editorial review (HBT v1.0 auto-seed).
Measurement
Pending editorial review (HBT v1.0 auto-seed).
Mitigation
Pending editorial review (HBT v1.0 auto-seed).
Responsible Use
Pending editorial review (HBT v1.0 auto-seed).

Interactive Mini Network

Click any neighbor to re-center the graph and follow the threads of connection.

HBT-COG-0654 · COG
Switching Costs
SCArArbitrageBEBehavioral EconomicsCTCoase TheoremCAComparative AdvantageCSComplements & Substi…CFCosts (Fixed vs. Var…CDCreative DestructionDRDiminishing ReturnsDMDual-Self ModelEEEndowment Effect (Be…

Knowledge Graph Neighbors

Version History

v1.1.0 · 2026-06-28Initial auto-seed from corpus.