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The Incentives Lab
Learning path · 5 terms

Moats and Loops

Why some businesses get stronger with every customer

Strategy isn't a position — it's a loop. The companies that don't get caught are running self-reinforcing flywheels that competitors can't enter cheaply. Here's the vocabulary for designing them.

  1. 01
    Mental Models · Economics

    Network Effects

    Value grows with users. The right side wins. The wrong side dies.

    Value grows with the number of users.

    Try it · 30 seconds
    Live example · Apply Network Effects

    Use the model. Pick the move.

    Value grows with the number of users. You've just seen this: Phones, marketplaces, social platforms, LinkedIn. Which lever does the model recommend?

    ● Live

    Pick a lever. There are no neutral ones — every incentive funds a behavior somewhere.

    Open the full definition →
  2. 02
    Mental Models · Economics

    Switching Costs

    The deepest moats are made of inconvenience.

    What does it cost to leave?

    Try it · 30 seconds
    Live example · Apply Switching Costs

    Use the model. Pick the move.

    What does it cost to leave? You've just seen this: Enterprise software lock-in. Which lever does the model recommend?

    ● Live

    Pick a lever. There are no neutral ones — every incentive funds a behavior somewhere.

    Open the full definition →
  3. 03
    Mental Models · Systems

    Flywheel Effect

    Self-reinforcing momentum. Once it turns itself, you've stopped selling.

    Self-reinforcing loops of momentum.

    Try it · 30 seconds
    Live example · Apply Flywheel Effect

    Use the model. Pick the move.

    Self-reinforcing loops of momentum. You've just seen this: Amazon's selection → lower prices → traffic → more selection. Which lever does the model recommend?

    ● Live

    Pick a lever. There are no neutral ones — every incentive funds a behavior somewhere.

    Open the full definition →
  4. 04
    Mental Models · Systems

    Compounding

    Boring discipline, applied consistently, beats brilliant inconsistency. Always.

    Small advantages, applied consistently, become uncatchable.

    Try it · 30 seconds
    Live example · Apply Compounding

    Use the model. Pick the move.

    Small advantages, applied consistently, become uncatchable. You've just seen this: 1% better every day = 37x better in a year. Which lever does the model recommend?

    ● Live

    Pick a lever. There are no neutral ones — every incentive funds a behavior somewhere.

    Open the full definition →
  5. 05
    Mental Models · Markets

    Reflexivity

    Beliefs about reality shape the reality. Most moats begin as stories that became true.

    Beliefs about reality shape the reality.

    Try it · 30 seconds
    Live example · Apply Reflexivity

    Use the model. Pick the move.

    Beliefs about reality shape the reality. You've just seen this: Bubbles, runs, and credit cycles. Which lever does the model recommend?

    ● Live

    Pick a lever. There are no neutral ones — every incentive funds a behavior somewhere.

    Open the full definition →
Closing thought

Map your own business as loops, not as funnels. The funnels lie. The loops tell the truth.

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