Scientific Definition
Discounting algorithmic advice even when superior.
Plain-English Definition
Discounting algorithmic advice even when superior.
Feynman Explanation
We forgive humans for errors and punish algorithms for the same ones.
Core Principle
Discounting algorithmic advice even when superior.
Mechanisms
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Inputs (Triggers)
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Outputs (Behaviors)
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Behavioral Signature
We forgive humans for errors and punish algorithms for the same ones.
Examples
- Even when algorithms outperform, users prefer humans.
- Adoption failure of high-quality AI.
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Famous Experiments
Pending editorial review.
Design Principles
- Display calibration data. Allow user adjustment. Build trust gradually.
Measurement Approaches
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Evidence
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The Perverse Incentive Lens™
How this behavior is exploited — and how to redesign around it.
- Display calibration data. Allow user adjustment. Build trust gradually.
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Interactive Mini Network
Click any neighbor to re-center the graph and follow the threads of connection.
Knowledge Graph Neighbors
Auto-linked to the rest of the Human Behavior Taxonomy by family, domain, dimension, and shared keywords.
Innovators → early adopters → majority → laggards, AI-specific.
AI bolted onto existing workflows to look forward-leaning.
Redesigning roles around AI capability.
AI pilots that succeed and never scale.
Pre-deployment analysis of who loses what.
Teams under-reporting AI capability to protect comp or status.
Employees using unauthorized AI tools to get work done.
AI doesn't just replace tasks — it threatens identities.
Written rules about how AI may be used internally.
AI system that takes actions to achieve goals, often across tools.
When the agent acts, who's responsible?
Augmentation strategy vs. substitution strategy.