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The Incentives Lab
San Juan, PR

Incentive architecture for Puerto Rico's institutions and operators

Puerto Rico is where incentive architecture stops being theoretical. Tax structure, federal funding, migration, and reconstruction dollars all pull on the same institutions at once.

The San Juan economy, read as an incentive system

San Juan anchors pharma and medical-device manufacturing, tourism and hospitality, financial services under Acts 20/22/60, energy reconstruction, and a growing operator and founder community.

The island's recurring pattern is misaligned time horizons: capital arrives on a multi-year reconstruction clock, institutions run on annual political cycles, and operators are measured quarterly. Everyone is rational; the system still stalls.

Services in San Juan

Institutional incentive diagnostics

Mapping the reward system across agencies, operators, and funders so reconstruction and investment dollars produce the outcomes they were appropriated for.

Cultural Performance Audit™ — bilingual

Delivered in English or Spanish for manufacturing, hospitality, and financial-services teams across the island.

Founder and operator sessions

Working sessions for San Juan founders and relocated operators on comp design, retention, and building a culture that survives growth.

Where we work locally

Old San Juan · Condado · Santurce · Hato Rey · Miramar · Guaynabo · Dorado · Bayamón

Also serving

Puerto Rico · US Virgin Islands · Dominican Republic · Miami · Latin America

Questions from San Juan teams

Do you deliver engagements in Spanish?

Yes. Audits, workshops, and executive sessions in Puerto Rico are delivered in Spanish or English, including bilingual materials.

Do you work with Act 60 relocated companies?

Frequently. The common brief is building a durable incentive and culture architecture for a team that grew quickly after relocating.