Problem-Solving Sprint
One named question, one redesigned system, a working blueprint handed back. 3x ROI floor, guaranteed.
Open sprints →For companies that have outgrown their incentive system. We diagnose the perverse loops your dashboards are hiding, then redesign and red-team before anything ships.
Every comp plan, OKR, dashboard, and quarterly review is an incentive system in disguise. The larger you grow, the more those systems drift away from the strategy they were built to serve. Salespeople optimize the metric, not the customer. Engineers ship the JIRA ticket, not the outcome. Boards pay for the headline, not the second-order risk.
We treat your operating model as an instrument that can be diagnosed and tuned — across the twelve dimensions of the Human Behavior Taxonomy™ — so the behavior you reward is the behavior you want.
3x floor, guaranteed.
We have seen up to 200x.
Only 10 clients.
20 in 2027. When the roster is full, we close it.
$100k retainer · $50k sprint.
Annual standing access, or a fixed two-week working engagement.
One named question, one redesigned system, a working blueprint handed back. 3x ROI floor, guaranteed.
Open sprints →On-call Lab access for businesses, governments, and organizations. Quarterly diagnostics, monthly working sessions, advisory for leadership. Only 10 clients in 2026.
Inquire about a retainer →Standing access to the Lab. Monthly working sessions. Code of Practice peer review.
Meet the Consortium →Six-week redesign rebalanced quota, retention, and expansion weights. Net retention up; bookings drag cut in half.
Diagnosed the perverse loop, redesigned the take-rate logic, and instrumented a second-order dashboard.
Shift to a behavioral-outcome composite. Board adopted in the next cycle.
Unified the structure into one growth-and-margin composite; integration friction dropped two quarters early.
Re-pointed credit and quota to retained activation events. CAC payback halved.
Replaced single-metric bonus with a customer-experience × labor-efficiency composite. Shrink dropped.
Our partnered keynote with Seriously Not Funny turns perverse incentives into a live, on-stage diagnostic for leadership teams, all-hands, and board offsites. Funny on the way in, uncomfortably accurate on the way out.
Tell us what's running, what's leaking, and what success looks like.
Start an inquiry →