Skip to main content
The Incentives Lab
All Layers / Layer 08
Incentives OS · Layer 8

Organizational Psychology

How companies behave — psychological safety, agency, autonomy, burnout, culture.

What is the org actually rewarding — versus claiming to reward?

Canonical thinkers

  • Amy Edmondson
  • Edgar Schein
  • Daniel Pink
  • Adam Grant

Seed concepts

Underlined seeds link to their full glossary entry. Plain seeds are pending a definition page.

Typed connections

Full graph →

How this layer reinforces, counteracts, or depends on the rest of the system.

  • Explains·Layer
    This layer explains Leadership

    Org psych supplies the empirical base — psychological safety, climate — that leadership models then operationalize.

  • Reinforces·Layer
    Human Needs & Meaning reinforces this layer

    Cultures that meet SDT needs reliably outperform on the engagement constructs org psych measures.

Elements in this layer

153 HBEs
INC15-Minute Appointments

Productivity targets compress visits, raising misdiagnosis and burnout.

INCAcceptable Use Policy (AI)

Written rules about how AI may be used internally.

INCAcquisition Earn-Outs

Earn-outs designed to retain founders often demotivate the team they bought.

COGAffinity / Liking Bias

We favor people who are similar to us or who like us.

INCAI Council / Committee

Cross-functional governance body for AI decisions.

INCAI-Native vs. AI-Augmented Teams

Teams built around AI from day one vs. teams adding it to existing workflows.

COGAllegiance Bias

Researchers favor conclusions aligned with their school, team, or sponsor.

BIOAllostatic Load

Cumulative physiological wear from chronic stress.

BIOAmygdala Hijack

Emotional override of rational processing.

COGAndragogy (Knowles)

Malcolm Knowles's principles of adult learning: self-direction, experience as resource, readiness, problem-centered orientation, intrinsic motivation.

BIOAnterior Cingulate Cortex

Brain region tracking conflict, error, and effort.

INCAnthropomorphism

Treating AI as more humanlike than it is.

COGAsymmetric Warfare

Conflict between belligerents with very different resources and tactics.

INCAttendance-as-Outcome

Seat-time accountability rewards presence over engagement.

COGAutomation Bias

Favoring suggestions from automated systems over conflicting human judgment.

INCAutomation Complacency

Reduced vigilance with automated systems.

BIOAutonomy

Self-direction is one of the deepest motivational levers.

SYSBehavioral Activation System (BAS)

Approach motivation — pursuit of rewards and goals.

SYSBehavioral Inhibition System (BIS)

Avoidance motivation — sensitivity to punishment, uncertainty, and threat.

IDNBelief Bias

Evaluating an argument's logic based on whether you agree with the conclusion.

COGBelonging

Membership in a group is a baseline human need.

CULBlue vMeme

Order, discipline, hierarchy, principle, and rule-based value system. The 'right way' to do things.

BIOBrainwashing

The mind can be socially influenced toward conclusions that bypass scrutiny.

INCBureau of Indian Affairs Trust Delays

Federal oversight intended to protect tribal assets creates friction that devalues the land.

COGCatfishing

Using a fake identity to deceive someone, usually for gain or manipulation.

COGCheerleader Effect

People look better in groups than as individuals.

COGCircular Reasoning

The conclusion is hidden inside the premise.

COGCognitive Dissonance

Psychological stress from holding contradictory beliefs; usually resolved by changing the easier one.

BIOCognitive Load

Working memory has limits.

COGCognitive Load Theory

Working memory has limits.

INCComparison Culture

Curated highlight reels make ordinary lives feel insufficient.

COGCompetence

We seek tasks where we feel effective and improving.

INCConfidence Intervals (AI)

Quantifying uncertainty in model outputs.

COGConfidence Trick

Exploiting trust to defraud — only works because the mark wants to believe.

COGConflict of Interest

Competing loyalties that compromise judgment.

INCCopyright Term Extension

Retroactive extensions privilege legacy estates over public-domain enrichment.

INCCredit Rating Conflict

Issuers pay raters who compete for the highest ratings.

COGCultural Bias

Judging phenomena by the standards of one's own culture.

COGCultural Tightness-Looseness

Cultures vary in how strictly norms are enforced and deviance punished.

COGCuriosity

An information gap creates a pull toward closing it.

COGDark Side of Influence

Influence tactics weaponized — manipulation, coercion, exploitation of trust.

INCData Lineage

Tracking where training and inference data came from.

INCDiet Culture Cycles

Short-term restriction regimes drive yo-yo cycles and worsen long-term metabolic health.

INCDrafting for Picks, Not Wins

Bad teams 'tank' for better draft positions.

COGDual-Self Model

A long-run planner self in conflict with a short-run impulsive self.

INCEfficiency Monoculture

Squeezing all slack from a system optimizes throughput but eliminates resilience.

BIOEmotional Contagion

Emotions spread through groups via micro-cues.

COGEndowed Progress Effect

Giving someone artificial early progress increases the chance they finish.

INCEngagement Algorithms

Outrage outperforms accuracy on every engagement metric.

INCEngagement-Maximizing Algorithms

Ranking systems trained on engagement amplify outrage, fear, and tribal content.

INCEngagement-Time Paradox

Time-on-app is the wrong thing to maximize for users — but the right thing for revenue.

INCEngagement-Tuned LLMs

Models optimized for plausible-sounding answers can hallucinate confidently rather than say 'I don't know.'

IDNExpected Utility (vs. Expected Value)

Decisions optimize utility, not value.

IDNExpected Value

Probability × payoff, summed across outcomes.

COGExtended Mind

Tools, notebooks, and trusted others are literally part of your cognitive system — not just aids to it.

BIOExtrinsic Motivation

Doing something for an external reward.

INCFairness Metrics

Quantitative measures of model behavior across groups.

COGFestinger's Cognitive Dissonance

Mental discomfort from holding conflicting beliefs or values.

COGFirst-Tier Thinking

Each value system (Beige through Green) believes itself to be the only valid one and dismisses the others.

BIOFlow State

Neurological state of peak performance and engagement.

Showing the first 60 of 153. Full graph view coming in Phase 2.