Part 5 of 10 · Choice architecture
Designing the moment of choice.
Choice architecture is how options are arranged. Same options, different arrangement, very different outcomes.
Order & position
First and last options get chosen more. Put the best-for-the-user option where eyes land.
Decoys
A clearly worse third option makes the target option look obviously better.
Friction
Remove steps from what you want, add a step to what you don't.
Commitment devices
Let people pre-commit to their future selves — reminders, deposits, public goals.